What Do I Do When an Employee Simply Isn't Capable of Doing the Job They Are Paid For
For any number of reasons, businesses can end up with an employee in a role who simply isn’t able to perform their duties. Be this a poor recruitment process, an ambiguous job description, or just bad luck, as an employer you will need to deal with this.
First try to find out why the employee lacks the capability to perform their job. Do they have insufficient training? Do they lack experience or education? Are they just not suited to the role? Finding out why the employee can’t perform their role properly will make the next steps clearer.
Try to find ways to solve the issue. If the employee lacks training, they could be enrolled on a course. If they lack experience, perhaps they could be buddied up with a more experienced employee in a similar role to learn from them. In some cases, it isn’t practical to find a solution, such as when an employee is underperforming due to a lack of willingness to work, and it may be an appropriate time to begin the disciplinary process and implement an improvement.
If, after following the disciplinary process, an improvement is not seen, the employee may need to be dismissed on grounds of capability.
For more information on managing employees, or to book a Free Review, call on 0844 8797286.
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