Our quality guarantee, combined with the knowledge, experience and excellent service levels provided by our team, ensures that every customer is completely satisfied. This is reflected by our growing list of customer testimonials.
You are all doing a fantastic job guys and I just want to let you all know we would be in a real panic had it not been for the support and advice you have given us so far. I really don't know if we would have been in business at the end of this. But with your exceptional effort I feel much more confident that we can ride this storm and come out the other end. The decision we made as a business to procure your services has paid massive dividends.
Thank you from all at Dragonfly.
Sarah and the team at Quest have provided us HR support since January 2013.
Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.
As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.
The team at Quest have provided invaluable support to me personally in my new role as Chief Executive Officer at New Wortley Community Association over the past 12 months.
Be it devising a new staff handbook, recommending the right training or just seeking confirmation that we are operating compliantly. Helen has been a friendly voice at the end of the telephone whenever I have needed her. Her professional and pragmatic approach to giving advice has helped and challenged me to look at things from a number of angles before making what have sometimes been very difficult decisions.
I trust the advice she gives and trust in the wider organisation and look forward to working with her over the coming years.
Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.
We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.
The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.
Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….
The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.
Why would anybody NOT have Sarah working 'alongside' their business?
I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.
We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.
"Having conducted and participated in many training courses over the years, one of the biggest challenges is creating a dynamic, interactive environment to fully engage the audience and achieve candidate success. This is definitely one of Sarah's Strengths.
The course covered all aspects of the disciplinary procedure with in-depth detail and runs at a pace for all to follow. In line with getting everyone invloved, I was blown away by the industry knowledge Sarah has and found her insights into specific HR issues when challenged to be critical to making correct business desicions.
Thank you again"
We have been working with Quest for just over a month and are delighted with the support we receive.
Helen, our HR Consultant, is our main contact and after an initial on-site meeting has provided a very helpful and responsive telephone and email support service, both on HR practices and using MyHRToolkit.
I approached the company as someone who is working in HR without an HR background, and it is wonderful to have access to the knowledge of experienced HR consultants. Everyone has been very professional.
Group HR Manager
Quest Consulting Services provides HR support to the business on an ongoing basis.
Sarah is a professional individual with significant knowledge and experience which we are finding invaluable. Emma and the team at Quest ensure that we remain up to date with legislation changes, keep our policies and contracts up to date and are always at the end of the phone for any questions we have or assistance we may need.
We class Quest as part of our team, and we appointed them to ensure that our contracts and handbooks are fully compliant. During the course of our partnership we have also used the expertise of Quest to resolve staffing issues such as grievances, absences, pay and holiday queries and this has enabled us to concentrate on the day to day running of the business.
The team at Quest are approachable, easy to work with and make sure that issues are dealt with to the satisfaction of all involved. I would highly recommend the team at Quest to any business looking to grow.
We have been working with Quest for a number of years to support us with HR and when we recognised that we could improve our Health & Safety practices then Quest were our first choice.
I have worked with Steven (Health & Safety Consultant) for 2 years now and we have taken our very basic Health & Safety to another level. Our confidence has grown and our ability to manage our day to day Health & Safety is improving daily.
I would have no hesitation in recommending the services offered by the team at Quest Consulting. Highly recommended.
We have worked with our Health and Safety Consultant from Quest Consulting Services for around 24 months updating our Health and Safety policy, bringing us to a level where we feel 21st century compliant.
Quest have worked diligently reviewing, reassessing and updating our practices and we do now feel that our work environment is a safer and more controllable place to be.
We can wholly recommend Aidan and Quest Consulting Services.
We have recently employed our first member of staff and we were keen to ensure that the appointment was handled professionally and that we comply with current employment legislation.
For a small investment, Quest provided us with a contract of employment which complies with legislation and saved us the expense of using an employment lawyer and hours of time researching employment law to do this ourselves. This was provided speedily and very low cost.
I would have no hesitation in recommending Sarah and the team at Quest to any other business owners looking to grow their business.
I have known Sarah for 5 years since we engaged her services to look after the HR management of our Business. I have found her to be very flexible in her approach and has adapted to suit our varying needs during periods of growth and change.
She is very approachable and can work at all levels within the company.
She has gained the respect of my permanent staff and is very much considered to be part of the Team. I would highly recommend Sarah to any organisation wanting additional professional HR support.
As a busy owner of an expanding Financial Services company, we recently took on our first employee and wanted to make sure everything was done properly and so we enlisted the expertise of Quest Consulting Services to help draw up the necessary contract of employment.
Sarah, our Consultant, made the whole process straight forward and the costs reasonable to ensure both the company and the employee were fully protected.
I would not hesitate to recommend Quest Consulting Services to any colleagues or business clients.