Risk Assessments - Lone Workers

Lone workers


There will be lone workers in most companies at some time or another. They could be working in a remote area of the premises, a driver, a representative visiting clients’ homes, or just opening or locking up a workplace.

It is often safe to work alone but employers must assess the risks before allowing lone working.

So, what can be done?

Consider what the worker is doing, where they are working and what could happen to them.

  • Do they have any pre?existing medical conditions that would increase risk such as epilepsy, severe allergies or asthma attacks?
  • Is the workplace safe? Consider physical hazards (trips, slips, falls), machinery operations, etc.
  • Is there a risk of violence from customers or members of the public? This could be an issue in a retail environment or where the workplace is not secure.

Employers should make sure they know what is happening with their employees. Put systems or procedures in place to ensure they can be contacted. It could be that employers send another person to check on them physically, call them, or use CCTV or other remote video surveillance.

Workers should also take responsibility by ensuring others know of their whereabouts. This is particularly relevant for those visiting premises out of normal office hours. Consider a system of reporting in to management, supervisors or significant others.


For further information please call us on 0844 8797286.

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Dragonfly Grounds Care Ltd

You are all doing a fantastic job guys and I just want to let you all know we would be in a real panic had it not been for the support and advice you have given us so far. I really don't know if we would have been in business at the end of this. But with your exceptional effort I feel much more confident that we can ride this storm and come out the other end. The decision we made as a business to procure your services has paid massive dividends.

Thank you from all at Dragonfly.

Dragonfly Grounds Care Ltd

Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

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As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

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The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

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