NHS Test and Trace - What that means for employers

With effect from 28th May the new NHS test and trace scheme took effect, meaning that contact tracers will actively contact people that are reported to have come in close contact with a person that has tested positive for Covid-19 - they will then be advised to self isolate for 14 days.

Is this done on an app like I have seen in the news?

Not currently, the app is being trialled and it is thought this may be ready to roll out next month but this has not yet been confirmed.

Currently, anyone displaying symptoms of Coronavirus will reqest a test and if this is positive they will be asked to provide the contact details of those they have been in close contact with and a contact tracer will then make contact to advise the person they have had close contact with that they ust self isolate.

What is considered close contact?

This is where you have been less than 2 meters apart with someone for longer than 15 minutes.

What if my employee is contacted and advised to self isolate?

They must follow the instructions and if you are aware of this and they report for work you must send them home immediately to protect the potential spread of any infection in your workforce.

Employees will be entitled to receive SSP for 14 days.

Is it likely my whole workforce would have to self isolate if they have worked with someone who has tested positive?

If you have completed a thorough risk assessment and are managing social distancing protocol at work then it would be unlikely that any of your staff would be considered to be in close contact and therefore have to self isolate. It may be possible if your staff are not following social distancing, for example on breaks, and therefore are at increased risk.

Do I have to insist that my employees download the app when this is available?

There is no information currently to suggest that it will be mandatory for all UK residents to download the app.

The app is aimed at making it easier to trace people that may be at risk of the virus from close contact and so as a business you may want to actively encourage employees to download this for their own safety and protection.


The full guidance published by the Government on the Test and Trace scheme can be found here

Please feel free to contact us on 0844 8797286 with any questions you may have - we are offering advice related to Coronavirus completely free of charge to any business.


Back to News


Dragonfly Grounds Care Ltd

You are all doing a fantastic job guys and I just want to let you all know we would be in a real panic had it not been for the support and advice you have given us so far. I really don't know if we would have been in business at the end of this. But with your exceptional effort I feel much more confident that we can ride this storm and come out the other end. The decision we made as a business to procure your services has paid massive dividends.

Thank you from all at Dragonfly.

Dragonfly Grounds Care Ltd

Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

Facebook Posts

Latest Tweets

Latest News

After what has been a very unusual year for businesses, what has become clear to us is that there are lots of businesses out there that have...

Read more >