My employees will be working at height to install our product. Will they need training?

My employees will be working at height to install our product. Will they need training?

Under HSE regulations, ‘working at height’ is any working environment where, if precautions aren’t taken, a person can fall a distance liable to cause personal injury. This can mean working just a few feet off the ground or even working at ground level near an opening which could be fallen into. In order not to be caught out, it’s important to check the regulations and have the necessary risk assessments and precautions in place so that employees stay safe.


For employees that are working at height, employers must make sure that they are complying with the Work at Height Regulations of 2005. As a part of this regulation, the following measures should be taken:

  • All work at height should be properly planned and organised
  • Those involved in working at height must be competent
  • The risks of working at height should be assessed and appropriate measures to minimise these risks are taken
  • The risks of working on or near a fragile surface such as a roof should be properly managed
  • The equipment used for working at height is properly inspected and maintained


In order to be deemed competent, an employee who is going to be working at height should have sufficient skills, knowledge and experience to conduct the work safely. If an employee does not have these qualities, they should be trained to a standard of competence, ensuring they are under supervision of a competent tutor.


The level of training required is dependant on the type of activity the employee will be undertaking. For example, an employee who will be using a ladder from time to time for short periods will only need training on how to use the equipment properly. However, for employees who will spend a considerable amount of time working at height, such as a scaffolder, there are existing training and certification schemes run by trade organisations that offer training up to a sufficient level of competency.


For more information on working at height or training, or to book a Free Review of your Health & Safety arrangements, please call Jonny on 0844 8797286.

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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