Management Development Programmes

Delivered by our Leadership & Development partner - Beyond Learning, we are delighted to offer formal Management Training that compliments our HR Workshop programme perfectly.

This is a 3-day programme aimed at Managers and aspiring Managers that will equip you with knowledge, learning and experiences to help you become an even better Manager. 

Managing your businesses biggest asset, its people, takes time, skill and focus. It is not unusual for employees to be given the role of managing a team because they performed well in their previous role (we call these 'accidental managers'). Managing others effectively requires a different skill and quite often, challenges start to arise. This programme helps accidental managers become amazing managers!

Attendees will leave this highly interactive programme with a toolkit that will enable you to practically apply your learning. 

What does the programme cover?

Day 1 – The role of the Manager and Core Skills 

The role of the manager and core competencies 

Your leadership style and the importance of creating trust 

Introduction to Coaching Skills 

Understanding your team better


Day 2 – Creating Clarity 

Understand the business objectives and vision

Setting clear direction and standards for your people

Identifying training needs and creating great personal development objectives


Day 3 - Driving Performance 

Reviewing team performance

Giving and receiving feedback

Motivating your team

Setting yourself up for success


For more information on this course, please click here to download the programme details

Back to Training


Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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