Internal Communications - the direct link between to more business post COVID-19

As we adapt to the ever increasing changes in lockdown, the need to keep employees in the loop has never been greater. Helping our clients Fast Forward, the next Ask the Expert will look at ways to keep teams fully engaged as we restructure and grow.

Join us at 8.30-9am, Tuesday 18th August over coffee for a quick fire round of questions to equip you with everything you need to know about internal communications and the benefits to employees and customers.

Internal Communications – the direct link to more business post COVID-19

Marianne Smith, Managing Director of Doo Marketing will look at the link between smart internal communications and the impact on customers. Put your questions to our expert as we look at:

  • The importance of communications for those working remotely
  • How to create the right messages for returners and those still on furlough
  • How to add value to the customer experience whilst managing a split team
  • How creating internal and external advocates goes far beyond COVID-19 for reputation and new business

As always, we will be open to questions in advance as well as during the session on any topic related to communications and customers.

To book and to submit questions, please email

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Dragonfly Grounds Care Ltd

You are all doing a fantastic job guys and I just want to let you all know we would be in a real panic had it not been for the support and advice you have given us so far. I really don't know if we would have been in business at the end of this. But with your exceptional effort I feel much more confident that we can ride this storm and come out the other end. The decision we made as a business to procure your services has paid massive dividends.

Thank you from all at Dragonfly.

Dragonfly Grounds Care Ltd

Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

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