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Services Included

Documents & Compliance

• Contracts of Employment

• Offer Letter

• Company Handbook

• Sub-Contractor Agreements

• Self Employed Worker Agreements

Document Updates

• Automatic update of all documents as legislation changes.

• Addition of new policies either at the request of the business or due to legislation changes.

HR Administration

Our HR Administration service ensures that the time consuming aspects of managing your employee records are handled by an expert so your employee records remain fully updated and have a clear audit trail where needed - essential in the event of any dispute.

You must subscribe to our HR Software service to benefit from this service as this allows us to access, update and maintain employee records on your behalf.

We will ensure that:

• New Starters have an Offer Letter and Contract issued directly from us on your behalf through our electronic signature system meaning you get a much faster acceptance.
• Issue of forms such as medical questionnaires which are reviewed by our experts and any issues reported to your Managers.
• Confirmation of changes to employment such as probationary period passes or extensions, changes to salary or roles etc...
• Audit on a quarterly basis of your HR software system to track which employees have read and acknowledged the policies or notices required and this is fedback to your Managers to ensure time is allocated for this.

Telephone & Email Support

Access to telephone and email advice as needed to address to day to day issues that may arise within your business. 

This provides you with the help needed for any reactive issues in your business which could include sickness, performance issues, conduct issues, cut backs and redundancies etc....

Should our advice require you to issue any letters or documents then these are provided as part of this service. Should you have also subscribed to our HR Administration service then any documentation would be issued directly to your employees on your behalf.

There is unlimited access to this service within our reasonable use policy.

• Contact your Consultant by telephone for any urgent or complex advice or guidance needed with a same day response.

• Email any non-urgent queries for a response within 1 working day.

HR Software

Provision and set up of our user-friendly HR Software.

Enhanced Support

Enhanced Support offers a more comprehensive level of guidance and advice relating to all employment and performance matters within your business. This support may be provided remotely or on site.

This level of support is a step up from the Telephone Advice Line where you will receive advice and guidance but handle the issues yourself. With this level of service you may choose for us to deal with the issues for you or be present to support you in meetings. Also this service gives you access to our expertise for the more proactive or planned HR tasks within your business.

The range of topics included in this service covers (but may not be limited to):

• Handling disciplinary investigations
• Attending or running disciplinary hearing
• Attending or running disciplinary appeal hearings
• Handling grievance investigations
• Attending or running grievance hearings
• Attending or running grievance appeal hearings
• Documenting job descriptions
• Drafting interview questions or selection criteria as part of your recruitment process
• Sifting / shortlisting of CVs as a result of a recruitment advertising campaign
• Conducting telephone interviews as part of your recruitment process
• Attending or running face to face interviews as part of your recruitment process
• Issuing rejection letters or feedback as a result of interviews as part of your recruitment process
• Reviewing of any documentation in relation to TUPE transfers
• Conducting or attendance of any consultations in relation to TUPE transfers
• Conducting or attendance of redundancy consultations
• Assistance provided to employees as a result of redundancy, such as CV writing workshops or interview skills workshops
• Conducting or attending absence reviews for sickness or any other forms of absence
• Conducting or attending welfare meetings as a result of long term absence
• Conducting or attendance of exit interviews

Workshops

Provision of places for your Managers at our Skills workshops. These may be run in house or by attending our mixed sessions at our offices. See our Workshops page for more details.

Newsletters / Bulletins

Receive information relevant to your industry to help keep you informed of any relevant changes.

Strategy

Our strategy services provide businesses with the processes and systems to be able to build effective teams.