I have an employee with a negative attitude but they are otherwise great at their job, how do I address this?

I have an employee with a negative attitude but they are otherwise great at their job, how do I address this? 

An employee with a negative attitude can quickly have a negative effect on the whole business, even if they perform their duties as they should. As an employer, if your team is having difficulty with a negative colleague, your first duty is to provide a safe and happy environment to work in, therefore the negative employee must be addressed and managed. 

To begin with, you should first have an informal discussion with the employee to ascertain why their behaviour might be so negative and to make them aware of the impact they are having on their colleagues around them. If there is a problem you can help with, come up with a solution or an improvement plan, and let the employee know your support is there if they need it. 

In the event that you do not see any improvements, it may be necessary to begin the disciplinary process. In extreme cases, you may reach the conclusion that the employee is not right for your business and could result in dismissal. 

For more information on managing employees, or to book a Free Review, call on 0844 8797286. 

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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