What Should I Include at a First Interview?

What Should I Include at a First Interview?


You have a vacancy, you’ve advertised it online or through a recruitment agency, you’ve shortlisted the best candidates and now it’s time to start interviewing. But what should you ask your candidates? Read on to find out.

The aim of the first interview is to find out as much information as you can about an applicant beyond their CV. Your questions should reflect this; they should be carefully chosen to illicit detailed responses. Things to find out include:

  • The candidate’s personal values
  • The candidate’s ideal working environment
  • How the candidate prefers to be managed
  • Their past performance / how they deal with challenges
  • Why they are applying for the job / why they are leaving their old employer
  • What skills they have that will benefit your company
  • Their views on professional and personal development

The best approach is to form a question that will provide the information you want but without asking directly, ensuring the candidate’s honesty. For example, if you want to know what a candidate’s values are, you might ask them what their greatest achievement at work was. They will likely talk about what they have achieved in relation to their values. If you’re looking for someone dedicated to customer service, maybe you don’t want to consider someone whose greatest achievement was a big sale.

For more information on recruitment or interviewing skills, or to book a Free Review, call on 0844 8797286.

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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