What is acceptable practice to monitor staff in the workplace

What is acceptable practice to monitor staff in the workplace?


The national survey of more than 1,200 UK workers, conducted by the TUC in May this year, found 56 per cent of people felt monitoring was going on in the workplace, through methods including CCTV, vehicle trackers, browsing history and phone logs.

There are may legitimate reasons that you may monitor your employees in the workplace, but it is essential that they are fully aware of these measures and how any information resulting from monitoring may be used.

As an employer, you should therefore ensure that your Privacy Policies and Company Handbooks reflect any monitoring practices and that these are of course compliant with GDPR. It may be appropriate to have suitable signage within the business, for example if CCTV is in operation.

Having monitoring in place within your business should not be a substitute for effective performance management strategies but make such strategies more effective by providing useful data to help improve the performance of your employees.


If you want advice on appropriate monitoring or performance management then call one of our HR Experts on 0844 87972886

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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