The GDPR, or General Data Protection Regulation, was first conceived in January of 2012 when the European Commission set out plans for a reform of data protection laws across the EU in order to prepare Europe ‘for the digital age’. Almost four years afterwards, the Commission reached an agreement on what the reform should include and how it will be enforced within the Union.

The GDPR forms a key component of the reformation and applies to organisations in all EU member states, as well as organisations outside of the EU which offer goods or services to customers or businesses within the EU, with implications for businesses and individuals across Europe. The UK government has confirmed already that the UK will be included within the GDPR, bringing us into compliance with the rest of Europe.

Fundamentally, the GDPR is a new set of laws the brings control to citizens over their data. A great deal of our lives revolves around the application of our personal data; almost every service we use collects, analyses and, most importantly, stores our personal data. A breach or compromise of personal data can be potentially catastrophic for any person or business; therefore, it is important that data is sufficiently protected, including giving people control over what is done with their data. The GDPR obliges organisations that collect and manage data to protect it from misuse and exploitation, with penalties of up to €20,000,000 for organisations that abuse the rights of data subjects.

A significant feature of the GDPR is the introduction of Subject Access Requests. Individuals will now have the ability to submit an SAR, which then allows them to access data held on them by an organisation and, if they so wish, have it changed or deleted. Ignoring an SAR constitutes a breach of the GDPR and incurs an associated penalty.

The 25th of May 2018 marks the starting date for the GDPR and all EU member states are expected to have transferred it into their national law by the 6th of May 2018. The UK has implemented this through the publishing of the Data Protection Bill, which closes follows the Data Protection Act of 1998, but incorporates the GDPR and addresses non-EU matters beyond the scope of the GDPR.

We will be working with all our customers to update their policies and contracts to ensure these are GDPR compliant in January 2018.

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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