Risk Assessments - Lone Workers

Lone workers


There will be lone workers in most companies at some time or another. They could be working in a remote area of the premises, a driver, a representative visiting clients’ homes, or just opening or locking up a workplace.

It is often safe to work alone but employers must assess the risks before allowing lone working.

So, what can be done?

Consider what the worker is doing, where they are working and what could happen to them.

  • Do they have any pre?existing medical conditions that would increase risk such as epilepsy, severe allergies or asthma attacks?
  • Is the workplace safe? Consider physical hazards (trips, slips, falls), machinery operations, etc.
  • Is there a risk of violence from customers or members of the public? This could be an issue in a retail environment or where the workplace is not secure.

Employers should make sure they know what is happening with their employees. Put systems or procedures in place to ensure they can be contacted. It could be that employers send another person to check on them physically, call them, or use CCTV or other remote video surveillance.

Workers should also take responsibility by ensuring others know of their whereabouts. This is particularly relevant for those visiting premises out of normal office hours. Consider a system of reporting in to management, supervisors or significant others.


For further information please call us on 0844 8797286.

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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