Minimum Wage Court Battle

Allegations for failure to pay National Minimum Wage

Contractor, Sevacare, who provide care services and support to around 9,500 people per week through contacts with Local Authorities re subject to allegations by 17 care workers for failing to pay the NMW.

It appears, through payslips, that some staff were paid rates as low as £3.27 per hour.

Sevacare says it does pay NMW or above but workers argue that hours deemed as 'off duty' should be included. According to Unison, this rate was being paid to a number of carers who act as 'live in' care workers.

The carers argue that they were on duty 24 hours a day as they were caring for an elderly lady with sever dementia. They slept in the same room to tend for her needs during the night.

All workers were on zero hours contracts and felt they would be penalized for turning work down.

Sevacare disputes these claims.

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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