Introducing ‘The People Plan’?

Introducing ‘The People Plan’?


I have worked with a wide variety of businesses over the last 15 years helping them deal with their people problems such as performance issues, attendance, attitude etc… and what has struck me endless times is that these issues are all symptoms of other problems and not the problem itself.


As a specialist working with small – medium businesses it is fair to say that employees within these businesses have nowhere to hide, the best people stand head and shoulders above the others and mistakes are costlier when they happen. Business owners get frustrated that these problems seem to reoccur and impact their business and reputation yet continue to deal with the symptoms and not the problem.


I have developed ‘The People Plan’ starting with an audit that easily identifies the strengths and gaps / weaknesses in an organisation so that the business owner can plan more effectively to bridge that gap and strengthen the weaknesses – the result being a more profitable and motivational business to be a part of.


This all started when I thought about the employee journey from their perspective. What keeps great employees at a business and what forces great employees to move to another employer? It became apparent that there are phases through this employee journey which can all be systemised to give employers a much stronger chance to retain their best employees and grow stronger, more profitable teams.


We offer an audit to review this process with a business and the report resulting from this clearly identifies the strengths and weaknesses within the organisation and gives some clear actions on how to build on the foundations to make an even more successful and effective team.

For more information on this service or to book your audit, call on 0844 8797286.

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Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

10 Associates

Why would anybody NOT have Sarah working 'alongside' their business?

I've known Sarah for many years and she's always been there for me and the business when her wealth of knowledge has been called upon.

We have used Sarah and her team to handle our contracts, handbook and Health & Safety and they are readily available on the telephone when needed or on site at our premises.

Highly recommended.

10 Associates

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