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Who We Help

We can help any organisation which has limited or no in-house expertise in either HR support or health and safety.  Experienced in working across many business sectors, we’re here to deliver first-rate professional advice and service while also saving you stress, effort, time and costs. The following profiles of typical Quest clients should give you a useful guide to the practical support we give your business.

Employing your first staff member? Or using self-employed workers?

Employing your first staff member? Or using self-employed workers?

Low-cost, fully compliant employment contracts

Self-employed or sub-contractor agreements

Comprehensive policies in a company handbook

Special ‘starter pack’ offers including a contract suite + company handbook

Growing businesses (5-15 employees)

Growing businesses (5-15 employees)

Document update service keeps contracts and handbooks compliant

Telephone advice on staffing issues, whenever you need it

Recruitment advertising service

H&S documentation and recording compliance (essential if you have five or more employees)

HR software to make light work of holiday booking/ recording

Established businesses

Established businesses

Document update service keeps contracts and handbooks compliant

Telephone advice on staffing issues, whenever you need it

On-site support for disciplinary, grievance, recruitment or other priority issues

Regular health and safety support

HR software to make light work of holiday booking/ recording

Mature, expanding businesses

Mature, expanding businesses

Bespoke training for managers (topics as required, eg conducting appraisals, recruiting, handling disciplinaries, etc)

Strategic HR – using HR proactively in business planning

A complete outsourced HR department, on-call when you need us

Document update service keeps contracts and handbooks compliant

Telephone advice on staffing issues

On-site support for disciplinary, grievance, recruitment or other priority issues

Regular health and safety support

HR software to make light work of holiday booking/ recording

Businesses with a HR manager or department

Businesses with a HR manager or department

Support on specific projects or issues (eg redundancy consultation, appeal hearings, introduction of appraisal system)

Workshop-based training courses for line managers in handling disciplinary interviews, recruitment or performance reviews

Interim HR Manager/Director cover during their absence

I need help with a business problem…

I need help with a business problem…

Disciplinary meetings – as external experts, we can handle this for you, including all the minutes and documentation you need.

Grievance or disciplinary appeal hearings – we can attend on your behalf as an impartial external resource.

Recruitment procedures – we can advise on every step of the process, from drafting job descriptions and adverts to shortlisting, preparing interview questions and setting assessment tasks.

Redundancies – we can advise of preserving jobs, making appropriate cutbacks and supporting employees affected by redundancy.

Long-term absences – we can give all the guidance and advice you need to follow capability procedures, rehabilitation plans, etc to get employees back to work.

Grievance procedures – as external advisors, we can help with the investigations, hearings and responses to ensure that issues are dealt with fairly.

ET1 claims – we can review the claim and prepare the response to meet the vital deadlines.

TUPE – call us for any advice or practical help you might need to get the TUPE process right.

Workplace accidents – our highly experienced, trusted consultants will help you follow the proper procedures, handle the necessary investigations and reports and help protect your business.

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