Sarah Birkenshaw

Areas of expertise

All aspects of operational staff management

Strategic planning 

Recruitment and retention

Identifying and addressing performance issues

Appraisal and development

Redundancy handling

Drafting of contracts and handbook policies

Management training

Sarah Birkenshaw, Managing Director & Director of HR

E T 0844 879 7286

As the founder of Quest Consulting Services a big part of recent years has been spent on building and developing the business. With an ever increasing team around me I am able to focus on the aspects of my work that I love - providing strategy, direction and support to SME businesses to help them grow with brilliant people just as I have.

Away from work I own a horse (Sunny) that I ride as often as I am able and I compete at Dressage. I enjoy cycling which is a pastime I took up just to complete a charity ride and I attempt to run although I prefer to be on 2 wheels or 4 legs.

I love to travel and have enjoyed trips in recent years to Las Vegas, Cape Verde, Caribbean and around Europe. Love the sun but also love to see the sights of the countries I visit.

I am also an Area Director Consultant for BNI for South Yorkshire & North Derbyshire. This provides me with an excellent opportunity to build my own networks but I also enjoy being part of an amazing team of dedicated Directors for BNI and I get to help local businesses grow every day which I love.

An experienced HR and Operational Manager, I have worked within Financial Services, Telecoms, Consumer Electronics and Recruitment.

The roles I have undertaken are very much operational HR where I have built experience in understanding Employment Law and translating this into practical processes and solutions for the business.


Dragonfly Grounds Care Ltd

You are all doing a fantastic job guys and I just want to let you all know we would be in a real panic had it not been for the support and advice you have given us so far. I really don't know if we would have been in business at the end of this. But with your exceptional effort I feel much more confident that we can ride this storm and come out the other end. The decision we made as a business to procure your services has paid massive dividends.

Thank you from all at Dragonfly.

Dragonfly Grounds Care Ltd

Northern Accountants

Sarah and the team at Quest have provided us HR support since January 2013.

Quest Consulting Services provided us with a comprehensive employment structure with contacts and a handbook and have been on hand to help me deal with the occasional issue I have faced with team members through their telephone support service.

As our personal Consultant, Sarah provides a quality, professional and complete service which is great value for money.

Northern Accountants

Off Limits Corporate Events

Sarah has transformed our HR and has introduced systems that have taken lots of hassle away from staffing issues within our company.

We have worked with Sarah and her team for 5 years and in this time our business has grown considerably. With telephone support available for all our Managers as they need it plus Sarah and her team proactively keeping us updated on changes in legislation we are reassured that we are in safe hands.

The HR software that Quest implemented also helps us keep on top of the routine aspects of HR such as holiday bookings, recording absence, holding personnel records which then allows Sarah and her team easy access to give us relevant advice.

Our Managers have also benefited from workshops run by Sarah to help develop their skills on handling issues such as disciplinary, appraisals, recruitment etc….

The support of Quest is invaluable and provides a much more cost effective solution than employing a HR Manager in house.

Off Limits Corporate Events

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