Grievances and disputes
A happy workforce is a productive workforce. At Quest we can help you develop the practices, procedures and tools that support a positive, supportive and open culture in which problems, complaints or concerns are dealt with quickly and simply.
But even the best organisations can sometimes hit a problem. Should an employee feel that a complaint has not been fairly or fully dealt with, following a formal grievance procedure will help protect your business, your reputation and, of course, your staff.
The ACAS Code of Practice guidelines map out a flexible procedure that aims to resolve grievance issues without recourse to tribunals. In addition, we can help design, implement and manage your grievance procedure, protecting your business and keeping staff relationships as healthy as possible.
Where necessary we can also help with mediation and act on your behalf at tribunal procedures.
To prevent a dispute before it arises – or for help if it’s already happened – call Quest today on 0844 879 7286.
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